Winair from the Americas switched to Hitit IT Solutions during the pandemic

The carrier has invested in the fields of reservation, ticketing, check-in, internet and mobile booking, departure control, loyalty management and customer care.

ISTANBUL, TURKEY – PHILIPSBURG, ST. MAARTEN – Hitit continues to move forward with an ever-growing user community spanning the Americas, with its new airline partner. Winair, regional airline in the Caribbean, has boosted its airline technology and migrated to Hitit’s future proof reservation system and the award-winning airline reporting solution, providing airlines with accurate information for their decision-making process during these unprecedented times. Hitit’s solution suite allows Winair to support its passengers with more advanced services and communication features.

Hitit, one of the top three global airline and travel IT solution providers, and Winair, a government-owned regional airline, have signed a partnership agreement. Hitit and Winair have combined forces and mobilized their experiences to improve the quality of technology services for Winair passengers.

Winair wanted to change its IT systems and decided to migrate to Hitit’s passenger-oriented solutions capable of enhancing the booking and communication features, in favor of travelers. The carrier has invested in the fields of reservation, ticketing, check-in, internet and mobile booking, departure control, loyalty management and customer care.

Nevra Onursal Karaagac, CMO at Hitit, declared; We are excited to announce a new partnership in the Americas. Winair selected Hitit as the technology partner to strengthen its IT infrastructure. Two teams have worked closely to achieve a successful remote migration to Hitit’s IT services Crane. At Hitit, we are delighted to enhance our footprint in the continent with our proven and award-winning solutions. We strongly believe that together we will bring unique flight experiences and customer satisfaction for Winair’s passengers.

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Michael Cleaver, President & CEO at Winair, said; Winair’s cut over to Hitit IT Solutions has been accomplished over the past 6 months virtually seamlessly. Coordination between Hitit and Winair teams has contributed to increased communication to our customers offering awide variety of services. This will enhance our ability to provide additional services and products to our Customers. Our staff at both Winair and Hitit are to be commended on this project.

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